Items purchased from DICED THREADS can be returned for a full refund or store credit within 14 days of delivery, or alternatively you can exchange your product within 30 days.
Please note If the requested exchange is out of stock, you will be automatically refunded for the item. If it is a sale item, you will be issued store credit.
*SALE/CLEARANCE ITEMS: Exchange/Store credit only (Store credit will be in the form of a Gift Card which will not expire)
Please inspect your product/s as soon as it arrives. Returns can only be accepted if items are unworn and unwashed, with original packaging.
In the event you have received a faulty or incorrect item, please contact us immediately. If you believe you have received a faulty product please provide a clear photo of the defect, and if you have received the incorrect item, then please provide a photo of the incorrect item.
Please do not return any incorrect or damaged goods before getting in touch with our customer care team through our contact page.
In the unlikely circumstance you are not content with your purchase, you may return the parcel to us in secure and protected packaging for an exchange/refund within the guidelines below.
Returns are subject to inspection and if does not pass will be mailed back to you.
Currently, you are responsible for the cost in returning your item to us.
Before you send any items back to us please contact us at :
In the email please make sure to include:
*ATTACHED PHOTO OF ITEM/s
*ATTACHED PHOTO OF INVOICE
We will shortly be in contact with you!